Support
We're here to help.
Email is the calmest way to reach us. Write as much or as little as you like, and a real person will reply, usually within two working days.
hello@neuromade.co.uk- A real personReplies in 2 working days
- No account neededBackups you control
- In danger? 999Urgent help · NHS 111
Help with the app
Tell us what you were trying to do and what happened. A screenshot helps, but isn't needed.
Email us about thisPrintables and Etsy orders
Missing a download or need a different paper size? Include your Etsy order number if you have it.
Email us about thisSchools and professionals
SENCOs, teachers, OTs and therapists: ask us about using NeuroMade with the people you support.
Email us about this
Managing a subscription
NeuroMade Pro is billed by Apple. To change or cancel, open Settings on your iPhone, tap your name, then Subscriptions. Cancel at least 24 hours before renewal. To restore a purchase on a new phone, use Restore purchases in the app's Pro screen.
Moving to a new phone
There's no account, so your information lives only on your phone. In the Me tab, save a backup file to Files or AirDrop, then restore it on your new phone.